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I have a 2011 BMW 535i x-drive. The car shut off on my while going 90km/hr due to a known recall of the in tank fuel pump. BMW head office said they don't have a eta for a replacement part (they said it may be summer 2017)and will not be providing me with a loaner vehicle or free rental due to the defective part.
I am expected to pay for a rental out of pocket, and make payments to my 5 series out of pocket, for a recalled part that my not be available for the next 5 months. I cannot believe how horrible your customer service is, please help.